Thinking Inside the Box

Training objectives and outcomes 

• provide a foundation for how to effectively communicate in the workplace - as the listener and the person imparting information 
• provide an overview of the different personality types in the communication framework, and how they best receive information 
• provide an overview of how to tailor information and details for different channels of communication - in person, email, phone 
• provide practical tips to be an effective and active listener 
• provide tools to manage misunderstandings 
• gain an understanding of how to use open questions to gain more useful information 

Training objectives and outcomes 

• provide foundation for developing and delivering formal and informal presentations, including: 
• understanding the audience and adapting your style to meet their needs
  crafting your message
  understanding effective story telling 
• provide practical advice and types for effective presentation style (voice and presence) 
• provide foundations for creating effective presentations and materials 
• provide tips for dealing with your presentation fears 

  Training objectives and outcomes 

• understand how to manage your time understand how to set and prioritise your activities
• how to manage expectations 
• how to avoid time-wasting activities how to respect other people's time 

Training objectives and outcomes 

• vendor sourcing and selection best practices vendor project briefing framework 
• vendor relationship management best practices 

Training objectives and outcomes 

• build an understanding of what is and what is not effective business writing 
• gain an understanding of how to identify the needs of different audiences 
• provide practical tools and training on how to craft different types of business writing 

This workshop is for those who are newly managing teams. The sessions can be delivered in a two day workshop, as two one-day sessions, or as 4 individual sessions. 

Sessions cover:

• managing a team
• providing effective and constructive feedback
• writing and engaging others in your annual business plan and strategy